​

Last Updated: June 2026

Welcome to Himalaya Gears. By accessing, browsing, purchasing products, or using any services available on this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these Terms, please do not use our website. These terms are intended to align with applicable Indian e-commerce and consumer protection requirements.

1. About Us

Himalaya Gears
A Unit of The Great Hikes
Darjeeling, West Bengal, India

Himalaya Gears specializes in outdoor clothing, trekking equipment, mountaineering gear, camping equipment, and equipment rental services for trekking, climbing, and expedition activities.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or are using the website under the supervision of a parent or guardian.

• You have the legal capacity to enter into a binding agreement under applicable laws.

3. Products & Services

We strive to ensure that all product descriptions, specifications, images, colors, and pricing are accurate. However:

• Actual product colors may vary due to screen settings.

• Product specifications may change without prior notice.

• All products are subject to availability.

• We reserve the right to discontinue or modify products at any time.

4. Equipment Rental Services

For rented equipment:

• Rental equipment remains the property of Himalaya Gears.

• Customers are responsible for proper use and care of rented equipment.

• Any loss, theft, or damage beyond normal wear and tear shall be chargeable to the renter.

• Equipment must be returned on the agreed return date.

• Late returns may attract additional rental charges.

• Security deposits, where applicable, will be refunded after inspection of returned equipment.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

Himalaya Gears reserves the right to:

• Accept or reject any order.

• Cancel orders due to stock unavailability.

• Correct pricing or listing errors.

• Refuse suspicious or fraudulent transactions.

Order confirmation does not guarantee acceptance. A sale is considered complete only after dispatch of the product.

6. Pricing & Payments

• All prices are displayed in Indian Rupees (INR).

• Prices may change without prior notice.

• Applicable taxes will be charged as per Indian law.

• Payments may be made through approved payment gateways available on the website.

• Himalaya Gears does not store payment card details.

7. Shipping & Delivery

• Delivery timelines are estimates only.

• Delays caused by courier companies, weather conditions, natural disasters, strikes, or government restrictions are beyond our control.

• Risk of loss transfers to the customer upon delivery.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Generally:

• Returned products must be unused and in original packaging.

• Refunds are processed only after product inspection and approval.

• Certain products may be non-returnable due to hygiene, safety, or manufacturer restrictions.

• Rental charges are generally non-refundable once equipment has been issued unless otherwise agreed.

Consumer rights under applicable Indian law remain unaffected.

9. User Responsibilities

You agree not to:

• Use the website for unlawful activities.

• Upload malicious software or harmful content.

• Attempt unauthorized access to our systems.

• Misrepresent your identity or payment information.

• Interfere with the website's functionality.

10. Outdoor Activities Disclaimer

Trekking, mountaineering, camping, climbing, and other outdoor activities involve inherent risks.

Himalaya Gears:

• Provides equipment and related products only.

• Does not guarantee safety during outdoor activities.

• Shall not be liable for injuries, accidents, illness, loss, or death resulting from improper use of equipment or participation in outdoor activities.

Customers are responsible for obtaining proper training and using equipment according to manufacturer guidelines.

11. Intellectual Property

All content on this website, including:

• Logos

• Product photographs

• Graphics

• Text

• Product descriptions

• Website design

are the intellectual property of Himalaya Gears and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Himalaya Gears shall not be liable for:

• Indirect damages

• Consequential losses

• Loss of profits

• Loss of business opportunities

• Delays beyond our control

Our maximum liability shall not exceed the amount paid by the customer for the relevant product or service.

13. Third-Party Links

Our website may contain links to third-party websites. Himalaya Gears is not responsible for the content, policies, or practices of such websites.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Force Majeure

Himalaya Gears shall not be liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, landslides, floods, pandemics, government actions, transportation disruptions, or communication failures.

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page and become effective immediately upon publication.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to the use of this website, purchases, rentals, or services shall be subject exclusively to the jurisdiction of the courts of Darjeeling, West Bengal, India.

18. Contact Information

Himalaya Gears
A Unit of The Great Hikes
Darjeeling, West Bengal, India

Email: info@himalayagears.com
Phone: +91-XXXXXXXXXX

For questions regarding these Terms & Conditions, please contact us using the details above.